I am a privacy orientated individual who strongly believes in transparency and enjoys learning about new technologies and exploring new ways of doing things. I love discovering new platforms and new ways of doing things and using technology to its fullest potential.
Helped customers troubleshoot network, hardware and software issues related to the Verkada platform.
Developed public applications in Python using Verkada’s public api.
Developed internal applications and libraries/modules with Python & Go to improve the efficiency of support.
Screened bugs and collaborated with engineering teams to fix them.
Leahy Center
August 2019 - May 2020,
Burlington, VT
NOC Analyst
January 2020 - May 2020
Maintained an Office 365 environment for clients.
Managed, configured, and troubleshooted networks and infrastructure for clients.
Answered support requests from clients and remediated issues in a timely manner.
System Administrator
August 2019 - December 2019
Updated and maintained network infrastructure such as ESXI hosts, Windows, and Linux servers.
Administered and troubleshot vSphere environment.
Ensured high availability of all infrastructure components to prevent any potential downtime to critical network components.
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Network Support Intern
Cisco Meraki
June 2019 - August 2019,
San Francisco, CA
Responsibilities:
Troubleshooted cases that covered the entire Meraki product line, including wireless access points, security appliances, switches, and Systems Manager application.
Resolved issues reported by Meraki customers and partners.
Education
Champlain College
2016-2020
Bachelor of Science in Computer Networking & Cyber Security
