Hello World, I am Cyb3r Jak3

Cyb3r Jak3

DevOps Engineer

I am a privacy orientated individual who strongly believes in transparency and enjoys learning about new technologies and exploring new ways of doing things. I love discovering new platforms and new ways of doing things and using technology to its fullest potential.

Cisco CCNA

Skills

Experiences

1
DevOps Engineer
Vicarious Surgical

November 2021 - Present, Waltham, MA

Responsibilities:
  • Maintained build system, documentation system, code repositories, and more.
  • Applied feedback from developers to change or create new services.
  • Improved the workflow of non-developers using software tools.
  • Coordinated and executed our software build and release schedule.
  • Kept up to date with best practices and security concerns.

Technical Support Engineer
Verkada

May 2020 - May 2021, San Mateo, CA

Responsibilities:
  • Helped customers troubleshoot network, hardware and software issues related to the Verkada platform.
  • Developed public applications in Python using Verkada’s public api.
  • Developed internal applications and libraries/modules with Python & Go to improve the efficiency of support.
  • Screened bugs and collaborated with engineering teams to fix them.
2

3
Leahy Center

August 2019 - May 2020, Burlington, VT

NOC Analyst

January 2020 - May 2020

  • Maintained an Office 365 environment for clients.
  • Managed, configured, and troubleshooted networks and infrastructure for clients.
  • Answered support requests from clients and remediated issues in a timely manner.
System Administrator

August 2019 - December 2019

  • Updated and maintained network infrastructure such as ESXI hosts, Windows, and Linux servers.
  • Administered and troubleshot vSphere environment.
  • Ensured high availability of all infrastructure components to prevent any potential downtime to critical network components.

Network Support Intern
Cisco Meraki

June 2019 - August 2019, San Francisco, CA

Responsibilities:
  • Troubleshooted cases that covered the entire Meraki product line, including wireless access points, security appliances, switches, and Systems Manager application.
  • Resolved issues reported by Meraki customers and partners.
4

Education

Champlain College
2016-2020
Bachelor of Science in Computer Networking & Cyber Security